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frequently asked questions

With proper care, your fine quality silver will last a lifetime. To minimize scratches and other damage, store your silver jewelry either in a cloth pouch or in a separate compartment in your jewelry box. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

Where are you located?

We can be found at the corner of College Avenue and Allen Street in downtown State College. However, most people familiar with the area know that we are across the street from The Corner Room.

Moyer Jewelers
100 East College Avenue
State College, PA 16801
Phone: 800 648-8494 / 814 237-7942

What is your return policy?

At Moyer Jewelers, your complete satisfaction is our number one concern. Everything we manufacture or sell is guaranteed to please you and the recipient. If you are not completely satisfied with your selection, simply return it to us within 30 days for an exchange or refund, the choice is yours.

Do you ship?

Yes. We can send your new pieces via UPS, Fedex and United States Postal Service. All pieces will be sent insured. We can get your new item to you across the nation and overnight.

Do you clean jewelry?

We are happy to clean and check your jewelry at any time. At no charge we will ultrasonic clean (if appropriate) your piece of jewelry then steam clean it (again, if appropriate). After your piece is clean and free of debris we will inspect your piece for stone security.

How long does it take to have my jewelry repaired?

We keep our goldsmith very busy, however getting your jewelry back to you in a timely manner is important to us. We promise repairs will be done within two weeks of checking in a piece, however we have been certainly known to get pieces repaired much faster.

How do I clean and care for jewelry?

The first rule for caring for gemstone jewelry is to treat it as you would any of your valuable possessions. Avoid wearing your gemstone jewelry when involved in activities that could cause it damage such as yard work, active sports and the like. You wouldn't wear your finest silk dress while gardening; likewise, there are inappropriate times to wear your fine jewelry. As for cleaning, keep it simple. The best way to clean your jewelry is to use a mild solution of soap and water. After letting your jewelry soak, gently brush your jewelry with a soft brush. Rinse the jewelry thoroughly, and lay it on a soft cloth to dry. It is best to avoid cleaning jewelry in harsh chemicals or abrasives. Pearls, especially, should be protected from contact with perfumes, cosmetics and hairsprays. Store your jewelry in separate sections of your jewelry box or in a fabric pouch. For the best protection, bring your jewelry to your jeweler for regular inspection and thorough cleaning.

What do I do if I don’t know my ring size or the ring size of the person to which I would like to give a ring?

There are several options. First, you may give what we call a stock ring size, which is usually a 6.5 for ladies and a 10 for men, and then we can size the ring after the presentation. In some case we may want to have the ring made in the proper size. Second, there are several less accurate means on the web available simply by searching “ring sizers”. Again, these are not entirely accurate but may get close. Third, we would be happy to send you a set of plastic ring sizers. To take advantage of this option call us at 800 648-8494 or email golions@moyerjewelers.com

Is all of your jewelry online?

No. We are unable to sell Benchmark Rings online. They are in-store exclusives. These brands you must come into our store to see our selection and make purchases.

What is the difference between precious and semi-precious gemstones?

The term "semi-precious" is somewhat misleading as it suggests that some gemstones have inferior value. Years ago, most people considered Ruby, Emerald and Sapphire as the "precious" gemstones and all others as "semi-precious." In truth, all natural colored gemstones are rare and precious and their prices are determined by the availability and quality of the gemstone.

Do you offer financing of any kind?

We do. Through Wells Fargo we are able to offer one year, no interest financing. The application process is very short and very quick with most responses being returned within 15 minutes of the application. Please note the payment plan does require a regular monthly payment of 3% of the purchase.

Do you have wish lists?

Absolutely. Anyone wishing to fill out a wish list to help their special someone is always welcome. We will then keep your wishes for that special occasion.

Do you buy jewelry?

There are times when jewelry is broken beyond repair, styles have changed or the piece itself is no longer wanted. For these pieces we will be happy to assay the piece and make you a cash offer on the value of the precious metal. We do not buy the gem stones.

Do you take diamond trade-ins?

The answer is a qualified yes. It is best you bring in the diamond to find out what options might be available.

What is the difference between a quartz watch and an automatic watch?

To put it very simply a quartz watch is powered by a battery while an automatic watch is not. Recently there have been developments in watch making that have allowed non-quartz watches to be powered by motion and solar power in addition to the traditional winding of the crown and stem.

Some of our most common jewelry questions are answered here.

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