Downtown State College

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Customer Service

Need Help?

First and foremost, we are here to help. Call us at 1-800-648-8494 and you can speak to us directly about any questions you have or if you need help shopping for the right jewelry piece. You can also e-mail us directly at golions@moyerjewelers.com and we will get back to you promptly. Our most important priority is your satisfaction with our selection and our service.

When can I expect my order?

All items are shipped within 1-2 business days of receiving the order (unless it is a special order or personalized – engraving or sizing). We use UPS ground shipping for our standard shipping methods and anticipate delivery within 1-2 business days within those states that border Pennsylvania. Express shipping options are also available at an additional cost.

What is your return/exchange policy?

Since 1949, it has been Moyer Jewelers promise to provide 100% satisfaction with our products and services. Our goal is to earn your trust and your business for a lifetime.

It is important to us that you, or the person who receives it, is 100% satisfied with your purchase. If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any merchandise that has not been altered, engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition. We can refund the amount back on to the card used to purchase the piece or put that amount on to a Moyer Jewelers gift card.

For a refund, you can bring the item back to the store, or ship it properly insured to:

Moyer
100 East College Avenue
State College PA 16801

Are all products on your website?

No, not all of our products are online. We have over 2,000 items on line but have even more in store. Due to certain designer regulations we are not permitted to put all of our jewelry online. If you are looking for something but don’t see it please call us at 800 648-8494 to be helped by one of our friendly staff members.

For more information about our store, our services or other general jewelry questions please visit our FAQ page.

Your privacy is important to us at Moyer Jewelers.

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